Course syllabus adopted 2025-02-20 by Head of Programme (or corresponding).
Overview
- Swedish nameKvalitetsledning
- CodeIEK313
- Credits7.5 Credits
- OwnerMPQOM
- Education cycleSecond-cycle
- Main field of studyIndustrial Engineering and Management
- DepartmentTECHNOLOGY MANAGEMENT AND ECONOMICS
- GradingTH - Pass with distinction (5), Pass with credit (4), Pass (3), Fail
Course round 1
- Teaching language English
- Application code 36113
- Maximum participants75 (at least 10% of the seats are reserved for exchange students)
- Open for exchange studentsYes
Credit distribution
Module | Sp1 | Sp2 | Sp3 | Sp4 | Summer | Not Sp | Examination dates |
|---|---|---|---|---|---|---|---|
| 0119 Examination 7.5 c Grading: TH | 7.5 c |
In programmes
- MPDES - Industrial Design Engineering, MSc Progr, Year 2 (elective)
- MPEPO - Sustainable Electric Power Engineering and Electromobility, Year 2 (elective)
- MPMEI - Management and Economics of Innovation, Year 2 (elective)
- MPMOB - Mobility Engineering, Year 2 (elective)
- MPPDE - Product Development, Year 2 (elective)
- MPPEN - Production Engineering, Year 2 (elective)
- MPSCM - Supply Chain Management, Year 2 (elective)
Examiner
Andreas Hellström- Senior Lecturer, Innovation and R&D Management, Technology Management and Economics
Course round 2
- Teaching language English
- Application code 36120
- Maximum participants75 (at least 10% of the seats are reserved for exchange students)
- Open for exchange studentsYes
Credit distribution
Module | Sp1 | Sp2 | Sp3 | Sp4 | Summer | Not Sp | Examination dates |
|---|---|---|---|---|---|---|---|
| 0119 Examination 7.5 c Grading: TH | 7.5 c |
In programmes
- MPAEM - Materials Engineering, Year 1 (elective)
- MPDES - Industrial Design Engineering, MSc Progr, Year 1 (elective)
- MPMAR - Maritime Management, Year 1 (compulsory)
- MPMEI - Management and Economics of Innovation, Year 1 (elective)
- MPMOB - Mobility Engineering, Year 1 (elective)
- MPPDE - Product Development, Year 1 (compulsory elective)
- MPPEN - Production Engineering, Year 1 (elective)
- MPSCM - Supply Chain Management, Year 1 (elective)
Examiner
- Andreas Hellström
- Senior Lecturer, Innovation and R&D Management, Technology Management and Economics
Eligibility
General entry requirements for Master's level (second cycle)Applicants enrolled in a programme at Chalmers where the course is included in the study programme are exempted from fulfilling the requirements above.
Specific entry requirements
English 6 (or by other approved means with the equivalent proficiency level)Applicants enrolled in a programme at Chalmers where the course is included in the study programme are exempted from fulfilling the requirements above.
Course specific prerequisites
Aim
The aim of the course is to help the students to acquire knowledge about various initiatives to improve quality and to better understand the area of Quality Management. The course also aims to help the students to develop practical skills as a mean to facilitate improvement initiatives.Learning outcomes (after completion of the course the student should be able to)
- Describe quality and operational development and its central principles and content
- Describe how and when different principles and methods regarding quality and operational development can be used in practice
- Understand the reasons for organizations to improve and barriers to improvement
- Understand and reflect on quality management and its importance in different contexts
- Problematize different approaches to understand and evaluate an organization
- Apply and reflect on different principles and methods to improve operations, processes, services and products
Content
The course provides an overview of the quality and operational development field and practical application. The course includes lectures, seminars, exercises, and group work. Guest lecturers provide insights into how various quality and business development initiatives are implemented in practice.The course is based on four overarching themes:
- Quality development an introduction and overview
- Customer and stakeholder focus
- Models and methods for continuous improvement
- Teamwork and organizational aspects of quality management
Organisation
The main building blocks of the course consist of lectures, group work and individual work.Literature
Gremyr, I., Bergquist, B., & Elg, M. (2020). Quality management: an introductionExamination including compulsory elements
The examination forms will include written examination, mid-term interactive assessment, hand-ins and workshops.The course examiner may assess individual students in other ways than what is stated above if there are special reasons for doing so, for example if a student has a decision from Chalmers about disability study support.