Course syllabus adopted 2023-02-08 by Head of Programme (or corresponding).
Overview
- Swedish nameKvalitetsledning
- CodeIEK313
- Credits7.5 Credits
- OwnerMPQOM
- Education cycleSecond-cycle
- Main field of studyIndustrial Engineering and Management
- DepartmentTECHNOLOGY MANAGEMENT AND ECONOMICS
- GradingTH - Pass with distinction (5), Pass with credit (4), Pass (3), Fail
Course round 1
- Teaching language English
- Application code 36115
- Maximum participants75 (at least 10% of the seats are reserved for exchange students)
- Block schedule
- Open for exchange studentsYes
Credit distribution
Module | Sp1 | Sp2 | Sp3 | Sp4 | Summer | Not Sp | Examination dates |
|---|---|---|---|---|---|---|---|
| 0119 Examination 7.5 c Grading: TH | 7.5 c |
|
In programmes
- MPDES - INDUSTRIAL DESIGN ENGINEERING, MSC PROGR, Year 2 (elective)
- MPEPO - SUSTAINABLE ELECTRIC POWER ENGINEERING AND ELECTROMOBILITY, MSC PROGR, Year 2 (elective)
- MPMEI - MANAGEMENT AND ECONOMICS OF INNOVATION, MSC PROGR, Year 2 (elective)
- MPMOB - MOBILITY ENGINEERING, MSC PROGR, Year 2 (elective)
- MPPDE - PRODUCT DEVELOPMENT, MSC PROGR, Year 2 (elective)
- MPPEN - PRODUCTION ENGINEERING, MSC PROGR, Year 2 (elective)
- MPSCM - SUPPLY CHAIN MANAGEMENT, MSC PROGR, Year 2 (elective)
Examiner
Henrik Eriksson- Visiting Researcher, Innovation and R&D Management, Technology Management and Economics
Course round 2
- Teaching language English
- Application code 36114
- Maximum participants75 (at least 10% of the seats are reserved for exchange students)
- Block schedule
- Open for exchange studentsYes
Credit distribution
Module | Sp1 | Sp2 | Sp3 | Sp4 | Summer | Not Sp | Examination dates |
|---|---|---|---|---|---|---|---|
| 0119 Examination 7.5 c Grading: TH | 7.5 c |
|
In programmes
- MPAEM - MATERIALS ENGINEERING, MSC PROGR, Year 1 (elective)
- MPDES - INDUSTRIAL DESIGN ENGINEERING, MSC PROGR, Year 1 (elective)
- MPMAR - MARITIME MANAGEMENT, MSC PROGR, Year 1 (compulsory)
- MPMEI - MANAGEMENT AND ECONOMICS OF INNOVATION, MSC PROGR, Year 1 (elective)
- MPMOB - MOBILITY ENGINEERING, MSC PROGR, Year 1 (elective)
- MPPDE - PRODUCT DEVELOPMENT, MSC PROGR, Year 1 (compulsory elective)
- MPPEN - PRODUCTION ENGINEERING, MSC PROGR, Year 1 (elective)
- MPSCM - SUPPLY CHAIN MANAGEMENT, MSC PROGR, Year 1 (elective)
Examiner
- Henrik Eriksson
- Visiting Researcher, Innovation and R&D Management, Technology Management and Economics
Eligibility
General entry requirements for Master's level (second cycle)Applicants enrolled in a programme at Chalmers where the course is included in the study programme are exempted from fulfilling the requirements above.
Specific entry requirements
English 6 (or by other approved means with the equivalent proficiency level)Applicants enrolled in a programme at Chalmers where the course is included in the study programme are exempted from fulfilling the requirements above.
Course specific prerequisites
Aim
The aim of the course is to help the students to acquire knowledge about various initiatives to improve quality and to better understand the area of Quality Management. The course also aims to help the students to develop practical skills as a mean to facilitate improvement initiatives.Learning outcomes (after completion of the course the student should be able to)
- Describe quality management, and its principles and the content of the principles
- Describe the reasons for organizations to improve and barriers to improvements
- Describe how successful organizations work, and being able to apply different ways to assess organizations
- Describe how and when different principles and methodologies of quality management can be used in practice
- Describe how quality management can be applied for organizations
- Apply different principles and methodologies practically to improve organizations, processes, services and products
Content
The course provides an overview of the quality management field and practical training. The course includes lectures, seminars, exercises, and group work. Guest lecturers provide insights into how quality management initiatives are carried out in practice.
Topics covered in the course:
- Key principles of quality management
- Purpose-driven organizations, customer focus and customer needs
- Process management and process improvements
- Six Sigma, Lean Production, Agile
- Management, leadership, and motivation
- Improvements
- Quality management in practice
- Management systems, and assessment and audit
- Standards like ISO 9001 and excellence models
- Successful and high-performing organizations
- Management Innovations and trends
Organisation
The main building blocks of the course consist of lectures, group work and individual work.Literature
Eriksson, H. (2020). Five principles of Excellent Organizations. Förbättringsakademin, Göteborg, SwedenExamination including compulsory elements
The examination forms will include written examination, mid-term interactive assessment, hand-ins and workshops.The course examiner may assess individual students in other ways than what is stated above if there are special reasons for doing so, for example if a student has a decision from Chalmers on educational support due to disability.