Course syllabus for Quality management

The course syllabus contains changes
See changes

Course syllabus adopted 2022-12-19 by Head of Programme (or corresponding).

Overview

  • Swedish nameKvalitetsledning
  • CodeIEK313
  • Credits7.5 Credits
  • OwnerMPQOM
  • Education cycleSecond-cycle
  • Main field of studyIndustrial Engineering and Management
  • DepartmentTECHNOLOGY MANAGEMENT AND ECONOMICS
  • GradingTH - Pass with distinction (5), Pass with credit (4), Pass (3), Fail

Course round 1

  • Teaching language English
  • Application code 36117
  • Maximum participants75
  • Block schedule
  • Open for exchange studentsYes

Credit distribution

0119 Examination 7.5 c
Grading: TH		7.5 c
  • Contact examiner DIG
  • Contact examiner DIG
  • 17 Aug 2023 pm J DIG

In programmes

Examiner

Go to coursepage (Opens in new tab)

Course round 2

  • Teaching language English
  • Application code 36116
  • Maximum participants75
  • Block schedule
  • Open for exchange studentsYes

Credit distribution

0119 Examination 7.5 c
Grading: TH		 7.5 c
  • 16 Mar 2023 pm J DIG
  • 08 Jun 2023 pm J DIG
  • 17 Aug 2023 pm J DIG

In programmes

Examiner

Go to coursepage (Opens in new tab)

Eligibility

General entry requirements for Master's level (second cycle)
Applicants enrolled in a programme at Chalmers where the course is included in the study programme are exempted from fulfilling the requirements above.

Specific entry requirements

English 6 (or by other approved means with the equivalent proficiency level)
Applicants enrolled in a programme at Chalmers where the course is included in the study programme are exempted from fulfilling the requirements above.

Course specific prerequisites


Aim

The aim of the course is to help the students to acquire knowledge about various initiatives to improve quality and to better understand the area of Quality Management. The course also aims to help the students to develop practical skills as a mean to facilitate improvement initiatives.

Learning outcomes (after completion of the course the student should be able to)

·      Describe quality management, and its principles and the content of the principles

·      Describe the reasons for organizations to improve and barriers to improvements

·   Describe how successful organizations work, and being able to apply different ways to assess organizations

·     Describe how and when different principles and methodologies of quality management can be used in practice

·      Describe how quality management can be applied for organizations

·     Apply different principles and methodologies practically to improve organizations, processes, services and products

Content

The course provides an overview of the quality management field and practical training. The course includes lectures, seminars, exercises, and group work. Guest lecturers provide insights into how quality management initiatives are carried out in practice.

Topics covered in the course:
  • Key principles of quality management
  • Purpose-driven organizations, customer focus and customer needs
  • Process management and process improvements
  • Six Sigma, Lean Production, Agile
  • Management, leadership, and motivation
  • Improvements
  • Quality management in practice
  • Management systems, and assessment and audit
  • Standards like ISO 9001 and excellence models
  • Successful and high-performing organizations
  • Management Innovations and trends

Organisation

The main building blocks of the course consist of lectures, group work and individual work.

Literature

Eriksson, H. (2020). Five principles of Excellent Organizations. Förbättringsakademin, Göteborg, Sweden


Examination including compulsory elements

The examination forms will include written home examination, mid-term interactive assessment, hand-ins and workshops.

The course examiner may assess individual students in other ways than what is stated above if there are special reasons for doing so, for example if a student has a decision from Chalmers on educational support due to disability.

The course syllabus contains changes

  • Changes to examination:
    • 2023-03-28: Cancelled Changed to cancelled by Henrik Berglund
      [2023-06-08 7,5 hec, 0119] Cancelled - IEK313
    • 2022-12-19: Digital exam Changed to digital exam by examinator
      [0119 Exam 7,5 hp] Changed to digital examination
    • 2022-12-15: Exam by department No longer exam by department by Henrik Eriksson
      [7,5 hec, 0119] Not given by dept
    • 2022-12-15: Exam by department Changed to exam by department by Henrik Eriksson
      [7,5 hec, 0119] Given by dept
    • 2022-12-15: Exam by department No longer exam by department by Henrik Eriksson
      [7,5 hec, 0119] Not given by dept
    • 2022-12-15: Exam by department No longer exam by department by Henrik Eriksson
      [7,5 hec, 0119] Not given by dept
    • 2022-12-15: Exam by department No longer exam by department by Henrik Eriksson
      [7,5 hec, 0119] Not given by dept
    • 2022-12-15: Exam by department No longer exam by department by Henrik Eriksson
      [7,5 hec, 0119] Not given by dept
    • 2022-12-15: Examination length Examination length 4 hours added by Henrik Eriksson
      [2023-03-16 7,5 hec, 0119]
    • 2022-12-15: Examination datetime Examination datetime 2023-06-08 Afternoon added by Schemagruppen
      [7,5 hec, 0119]
    • 2022-12-15: Examination time Examination time changed from Morning to Afternoon by Schemagruppen
      [7,5 hec, 0119]
    • 2022-12-15: Examination length Examination length 4 hours added by Henrik Eriksson
      [2023-06-08 7,5 hec, 0119]
    • 2022-12-15: Examination datetime Examination datetime 2023-03-16 Afternoon added by Schemagruppen
      [7,5 hec, 0119]
    • 2022-12-15: Examination time Examination time changed from Morning to Afternoon by Schemagruppen
      [7,5 hec, 0119]
  • Changes to module:
    • 2022-12-19: Digital exam Changed to digital exam by examinator
      [0119 Examination 7,5 credit] Changed to digital examination